Susan started in the insurance industry 37 years ago at United States Life Insurance Company. At US Life, her responsibilities included pricing, proposal preparation, and working with the general agents. Susan held a similar role at insurance brokerage Hirsch Wolf & Co., before she joined SWIM Inc. in March 1995 as a Customer Service Representative.
Susan is responsible for the servicing of in-force groups, assisting our Renewal Specialist when remarketing groups, client enrollment meetings, and assisting agents on appointments. In her spare time, Susan enjoys cooking, shopping, reading, and doing volunteer work.