Tag Archives: Exchange

Fifty Percent of Households Will Not Use Online Exchanges

The Washington Times (11/4, Howell) reports that more than half of US households that used an ACA health insurance exchange last year said they will not do so again in the upcoming open enrollment period, according to a survey released Monday. Bankrate.com, which sponsored the survey “said 51 percent don’t want to use HealthCare.gov or their state-run insurance marketplaces again.” About 40 percent cited “much higher prices for health plans” on the exchanges this year, making it the top concern among those surveyed. Twenty-one percent cited technological problems that affected the Federal portal and some state exchanges last year. Still, “more than half said they personally had a positive experience during the previous enrollment, while 43 percent said they had a bad experience.”

The Daily Caller (11/3, Hurtubise) adds that according to the Bankrate Health Insurance Pulse survey, those “who earn less and receive higher premium subsidies were more likely to renew their plans.” Fifty-two percent of last year’s customers said they were confident that the ACA exchanges would function smoothly this year, compared with 45 percent who expect more glitches.

NJBIZ (11/3) reports that the survey “suggests many consumers will simply auto-enroll in their current plan rather than shop around for a new one — meaning they could miss a chance to buy a plan that’s more affordable or better suits their needs, according to Bankrate.com insurance analyst Doug Whiteman.”

The Phoenix Business Journal (11/4, Subscription Publication) and CNBC (11/4) also report the story.

Jeffrey R. Ungvary President

Jeffrey R. Ungvary

More Insurance Plans Sold Through Private Exchange

Employers are moving more quickly than forecasted to offer health insurance to their workers through private exchanges, according to new data from Accenture, a consulting firm.

Three million people signed up for workplace health coverage for this year through private exchanges, Accenture said. That’s roughly three times the number of people the firm had estimated last fall would enroll for coverage through the private exchanges — online systems that are separate from the state and federal health insurance marketplaces.

The growth was driven largely by smaller and midsize companies — those with no more than 1,000 employees, said Rich Birhanzel, who leads Accenture’s health administration services. Beginning last fall, significant numbers of employers offered coverage through private exchanges for the first time, and the firm had predicted that about one million would enroll. “What we’re seeing is that adoption is happening faster than we anticipated,” he said.

Accenture estimates that total enrollment in private exchanges by active employees will reach about 40 million by 2018, surpassing the number of people enrolling through state and federally funded exchanges. (Currently, the federal government says eight million people have signed up for health insurance through the public exchanges set up by the Affordable Care Act).

Private exchanges are similar to the public marketplaces, but are offered by employers to their employees. Consulting companies, including Aon Hewitt, Mercer, Towers Watson and Buck Consultants, operate private exchanges, and some insurers also offer their own versions. Walgreen and Sears, for instance, participate in Aon Hewitt’s offering, known as the Corporate Health Exchange.

Some employers are shifting employees to the exchanges to control costs and reduce administrative burdens, and to give workers more plans to choose from. (The idea is that offering plans from multiple insurers will help lower costs through competition.) While details of the exchanges vary, companies typically allocate a specific amount for employees to spend on health insurance, and then workers choose from a menu of options.

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Jeffrey R. Ungvary


Jeffrey R. Ungvary